OUTLOOK 2007
Section One: Backing up Your Outlook Email
1. Close Outlook if it is open. Open Outlook and select Use Old Data
2. Select File > Import and Export…
3. Choose Export to a File then click Next
4. Choose Personal Folder File (.pst) then click Next
5. Click on Mailbox – (your name), check Include subfolders, then click Next
6. In the Export Personal Folders window click Browse
7. We are going to save the exported file on your desktop. Click on the Desktop, type in outlookoffline for the filename and then choose Ok
8. Click Finish in the Export Personal Folders window
9. Click Ok in the Create Microsoft Personal Folders window
Depending on the size of your mailbox this will take several minutes.
End of Section One
Section Two: Fixing the Use Temporary Mailbox Prompt
1. Start up Outlook, and Choose Use Temporary Mailbox
2. Click on Tools and then Account Settings
3. In the account settings window click on Microsoft Exchange, and then click Change
4. In the Change E-mail Account window Uncheck Use Cached Exchange Mode and then click on More Settings
5. You will get a prompt that this will not complete until you Exit outlook. Click Ok. We will restart later.
6. In the Microsoft Exchange Window Click Advanced
7. Click on Offline Folder File Settings
8. Click Disable Offline Use
9. Click Yes
10. Click Ok in the Microsoft Exchange window.
11. Click Next in the Change E-mail Account window
12. Click on Finish
13. Click on Close in the Account Settings window
14. Exit Outlook. You can do this by clicking File and then Exit
15. Double Click the Email Icon to Restart Outlook
Now that we have restarted we need to turn on the Cached Exchange mode again.
16. Click on Tools and then Account settings
17. Click on Microsoft Exchange, then click Change
18. In the Change E-mail Account Window. Click to Enable Use Cached Exchange Mode
19. You will be prompted that you need to restart outlook again. Click Ok
20. Choose Finish in the Change E-mail Account window.
21. Choose Close in the Account Settings
22. Exit Outlook. You can do that by clicking File and then Exit
23. Double Click the E-mail icon to restart Outlook.
24. You will see a message that we are Preparing Outlook for first use
25. As you start outlook you will see a notification in the lower right corner that Outlook is updating the inbox
You can use Outlook, however you may notice it takes 10 – 15 minutes to update all of your email depending on your connection.
End of Section Two