• Right-click on you payroll application shortcut on your desktop and click on Properties
  • Click on Open File Location 
  • Take note of the path in the "Start in" block - this is where the application is installed or accessed from. This is required in order to navigate to the system folder to do the rebuild
  • Click on search button next to your on-screen Windows icon (bottom left of the screen on the task bar) and type in CMD
  • Select the Command Prompt app which will open the black Command Prompt screen (known to many as the DOS screen)
  • The location will always default to the c:\users\<username> folder)
  • type in cd\ <enter>, which will change the location to c:\>
  • If your system is on another disk or mapped drive, you will have to change the drive letter. To change the drive letter, type in the drive letter and colon (:), then press enter (e.g v: and press <enter>)
  • To change to the directory, type in cd\ followed by the folder name in "Start in" block (E.g. cd\Sage\Premier and press <enter>)
  • Type in the rebuild command vutil32.exe -r -a <filename.pay> and press <enter>
  • The file will be rebuilt and you will be able to continue with accessing the application and processing.